loader image

Privacy Policy

WWW.ECOMMSOLVERS.COM

ECOMMSOLVERS KFT. – INTRODUCTION

The Ecommsolvers Kft. is dedicated to protect the personal data and sensitive business data of its clients and partners and it considers the respect of the right to informational self-determination of anyone in connection with the company to be of key importance. Therefore, our company processes your personal data confidentially and it takes every security, technical and organisational measure available for it to ensure the security of data.

The security and the information system of our data processing was established in accordance with the stipulations of the Regulation 2016/679 of the European Parliament, by considering the requirements of the Hungarian Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information and our further legislative obligations.

Please become aware of our data processing practice below regarding the activity of our website.

DEFINITIONS

To understand this privacy policy easier, the following definitions provide you help:

Data subject: a natural person who is identified or identifiable whether directly or indirectly on the basis of personal data;

Personal data: any information linked to the data subject – especially the name, identification number of the data subject or any information regarding one or more physical, physiological, mental, economic, cultural or social characteristics of the data subject – or any conclusion able to be drawn from the data about the data subject;

Consent: the voluntary and explicit indication of the intent of the data subject, which is based on sufficient information and by which the data subject gives his/her unambiguous consent to the overall or partial processing of his/her related personal data;

The data subject’s objection: a declaration made by the data subject objecting to the processing of his/her personal data and requesting the termination of data processing, as well as the erasure of the data processed;

Controller: a natural or legal person, or organisation without legal personality which alone or jointly with others determines the purposes of the processing of data, makes and executes decisions concerning data processing (including the means used) or has it executed by a data processor;

Data transfer: ensuring access to the data for a third party;

Disclosure: ensuring open access to the data;

Data erasure: making data unrecognisable in a way that it can never again be restored;

Blocking of data: marking data with a special ID tag to indefinitely or definitely restrict its further processing;

Data destruction: Making data unrecognisable to prevent their restoration in future;

Data processing: performing technical tasks in connection with data processing operations, irrespective of the method and means used for executing the operations, as well as the place of execution, provided that the technical task is performed on the data;

Processor: a natural or legal person or organisation without legal personality which processes personal data based on an agreement – including any agreements based on the requirements of law;

Personal data breach: unlawful processing of personal data, especially the unauthorised access, alteration, transmission, disclosure, erasure or destruction as well as the unintentional destruction and damage of personal data.

AIM OF DATA PROCESSING

Our privacy policy includes the processing of personal data acquired during the operation of the website and social media sites of our company. The aim of our website and other media platforms is the notification of the visitors about our activity and to ensure contact for the interested visitors.

Our aim is the introduction of our services, the disclosure of public information and the provision of contact opportunity and information regarding our service.

During the description of our service we try to collect and record the least possible amount of data.

PROCESSED SET OF DATA:

Any personal data on our website, such as images, references, opinions regarding our partners or employees, are disclosed exclusively with their necessary notification and consent.

CONTACT OPTIONS ON THE WEBSITE:

By visiting our website, there are multiple options to contact us. Among these, our phone numbers and e-mail addresses are available and by contacting us via them, our colleagues directly respond to you.

Additionally, you may send a direct message as well on our website. In this case, the aim of data processing is still the provision of information and the personal data processed include the name given by you, your e-mail address and all personal data you send us in your letter.

Only our authorised employees have access to your data to perfectly perform their job and to give you an appropriate response.

COOKIE NOTICE

Nowadays almost every website has data collection performed by cookies, which is necessary for the operation of the website.

A lot of websites use various IT solutions for the monitoring of their activity, for the development of their own services the analysis of the interest of the visitors and thus for the development of their own services. Although invisible for you, you face them every day when you open the majority of the websites. This time, the visited website sends cookies (anonymous visitor identifiers) to your device used for browsing, with the aim of recording information. Cookies help the undisturbed use of our website, ensure the appropriate standard of operation and we may use them for traffic analysis as well.

Some of the cookies are mandatory for the smooth operation of the website and the validity of these cookies is restricted to the actual visit. The monitoring and analytical cookies make it possible to monitor and improve the performance of our website, to record the number of visits and to identify the source of traffic and the most popular parts of the website.

Based on the cookies, the following data may be recorded: the IP-address used by you, as a personal information; type of your browser, characteristics of the operating system of your device used for browsing, the time of your visit, in certain cases the address of your previously visited page, the visited pages, subpages, the function used and the time spent on the website.

The EU cookie law stipulates that before the consent, no cookies may be installed, except the technical cookies. On our website, no cookies suitable for the monitoring of visits and visitor behaviour are used, but only the technical cookies mandatory for the smooth operation of the website are used, therefore, no data for the analysis of your visits are collected, thus, our website is in compliance with the effective EU regulation.

More detailed information on the deletion of cookies can be found at:

Internet Explorer:

https://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11

Firefox:

https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Chrome:

https://support.google.com/chrome/answer/95647?hl=en

SOCIAL MEDIA

The aims of data processing are the provision of information and the contact with clients and the interested people.

In addition to our central site, the www.ecommsolvers.com, we perform controlling activity which is also governed by this privacy policy:

www.facebook.com

Our website:

https://www.facebook.com/Ecommsolvers-114884263238576/?modal=admin_todo_tour

Before your activity in the social media, it is important to get to know the privacy policy of the given site to keep your personal data safe, which were recorded, given or used there. As regards Facebook, you can do so at:

https://www.facebook.com/privacy/explanation

Our Facebook account is used for establishing contact, notification, educational communication and the disclosure of news. Our communication there is minimised and the conversations with the data subjects are stored for 20 working days and deleted.

LEGAL BASIS OF OUR DATA PROCESSING

The legal basis of our data processing on our website is based on the consent of the data subjects. This consent is given by accepting the pop-up window and the continuation of browsing. For this, it is important to get to know this privacy policy, therefore, please read it carefully to decide on the processing of your data by being fully aware of our data processing procedures.

In case of contacting us via e-mail or the reporting or contact platforms on our website, you give your consent to the processing of your data in your message until the withdrawal of such consent. Even without withdrawal, your messages will be deleted after five years.

Unless supported by another legal basis, you, as a data subject, are entitled to decide on data processing based on consent. You may get detailed information thereabout later herein.

INTERVAL OF THE STORAGE OF DATA

In case of data processing based on consent, the consent shall be valid until the termination of the aim of data processing or the withdrawal of the voluntary consent.

In case of our data collection obligation based on sectoral legislation, we always adapt to the requirements of the given act and the data collected accordingly are stored with the limitations of time required.

DATA PROCESSORS:

Social media:

Facebook Inc.

Privacy policy:

https://www.facebook.com/privacy/explanation

Tárhelypark Kft.

Data processing aiming the operation of the website and hosting 

Address: H-1122 Budapest, Gaál József út 24.

Company registry number: 01-09-322570

Represented by: KÉPES Péter

Phone: +36 1 700 4140

Email: [email protected]

Tárhelypark Kft.

Software development, IT operation and consultancy

Address: H-1122 Budapest, Gaál József út 24.

Company registry number: 01-09-322570

Website: https://tarhelypark.hu/

Contact person: KÉPES Péter

Phone: +36 1 700 4140

E-mail:[email protected]

DATA SECURITY

As far as possible, we always try to take care of the safe storage of the data assigned to us to comply with the information security requirements to make safer the processing of your personal data. We establish the procedures and controls necessary for the protected data processing to ensure the protection of the processed data according to the requirements of reliability, integrity and availability to prevent any incidental unauthorised access, modification, destruction and external and internal data leak.

We ensure that exclusively the authorised employees and the Processors used during processing have access to the processed data. We make every effort to prevent any unauthorised person from disclosing, transferring, modifying or erasing any data, which may trigger any damage to our company and the data subject of our data processing.

RIGHTS OF THE USERS

The data subjects of the processing of personal data, including you, shall be entitled to request information, access to your personal data, rectification, erasure (right to be forgotten) and restriction of your personal data and you may object to the processing of your personal data, as described in the articles 13, 14, 15, 16, 17, 18, 20, 21, and 22 of the GDPR.
You can get detailed information about these rights below:

RIGHT OF ACCESS BY THE DATA SUBJECT:

The data subject shall have the right to obtain confirmation as to whether or not the personal data concerning him/her are being processed, and, where that is the case, he/she shall have the right to get detailed information about the processing of personal data as included in the regulation.

RIGHT TO RECTIFICATION

The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

RIGHT TO ERASURE (“RIGHT TO BE FORGOTTEN”)

The data subject shall have the right to request the erasure of personal data concerning him or her and the controller shall have the obligation to erase personal data without undue delay where it is made possible by the legal basis of the data processing.

RIGHT TO RESTRICTION OF PROCESSING

The data subject shall have the right to obtain from the controller restriction of processing where it is made possible by the legal basis of the data processing. The further terms and conditions thereof can be found in the GDPR.

RIGHT TO DATA PORTABILITY

The data subject shall have the right to receive the personal data concerning him/her, which he/she has provided to a controller, in a structured, commonly used and machine-readable format and he/she shall have the right to transmit those data to another controller without hindrance from the controller.

To exercise these rights, you may contact us via any of our contact data. Furthermore, you may request the erasure of your data, which we can perform only in case of data processing based on consent.

Pursuant to the General Data Protection Regulation, for the request of the data subject, our company shall respond within 30 days after the receipt of such request. Deviation therefrom shall be possible only in reasonable situations.

Should you intend to submit a complaint, please contact us first and we are ready to be at your service.

LEGAL REMEDY

To protect the rights of data subjects, complaints may be submitted to the authority below:

Hungarian National Authority for Data Protection and Freedom of Information, 

Postal address: H-1530 Budapest, P.O. Box: 5. address: H-1125 Budapest Szilágyi Erzsébet fasor 22/C.

Phone: +36 (1) 391 1400

Fax: +36 (1) 391 1410

E-mail: [email protected]

URL: https://naih.hu

OUR CONTACTS

Ecommsolvers Korlátolt Felelősségű Társaság

Address: H-7800 Siklós, Hajdú utca 7. A. ép. fszt. 3 a.

Company registry number: 02 02 060513

Website: www.ecommsolvers.com

Phone number: +36 70 3844082

Fax:

E-mail: [email protected]

Should you have any questions regarding the processing your personal data, please feel free to contact us. 

MODIFICATION OF THE PRIVACY POLICY

Our company reserves the right to modify this privacy policy. Modification may exclusively be performed according to the effective legal frameworks and in case of modification, the fact thereof shall be published on our website and in our modified privacy policy.