Overseas Magento multistore: Wellensteyn Canada web store development
Each project is unique and we are always happy to showcase the solutions we provide to help our partners achieve their goals. This time, we would like to report on the implementation of a webshop that has presented us with a major professional challenge and an internationally significant achievement. Our wellensteyn-canada.com site is a perfect example of how to serve a client with complex needs.
Developed based on Magento multistore system
The basics were provided by an existing Magento multistore system, which allows to manage multiple web stores simultaneously with a single engine. Wellensteyn Canada’s new website fits into this structure, allowing for efficient operations and optimisation of administrative tasks.
Bilingual: English and French interfaces
Canada’s bilingual environment presented a particular challenge in the development of the online store. The new interfaces are available in both English and French, ensuring that users can browse and shop according to their own preferences. In implementing bilingualism, particular attention was paid to ensuring that the product database, mandatory and additional text content and full functionality were equally accessible in both languages.Tax rules that differ from one country to another
In Canada, different state tax rules have been a major challenge. Using the capabilities of the Magento framework, we configured the webshop to dynamically handle the different tax rates in each state, ensuring accurate and compliant billing. This feature not only simplifies administration, but also contributes to core customer satisfaction and early trust building.Moneris payment system integration
Processing payments quickly and securely was a priority. A Moneris payment system integration has enabled users to make payments directly in the store, ensuring both convenience and security.
RMA product return system
One of the most important factors for online purchases is the possibility of returning the goods. We have integrated an RMA (Return Merchandise Authorization) system into the online store, which allows you to return products quickly and easily. This is an extra feature that also increases customer confidence and promotes the brand’s reputation, especially in the user experience.
Extending ERP integration
The store’s operation is backed up by a considerable logistical and administrative process. The expansion of the ERP system has ensured accurate and efficient processing of orders, and the flow of data between the different systems has been seamless.
Full order lifecycle management
For a modern online store, it is essential that the entire ordering process is transparent and manageable. Our system ensures that both customers and webshop staff are informed about the status of orders in a timely manner. Real-time order tracking solutions are an effective tool for innovative webshops to increase customer satisfaction. We can develop and integrate excellent tools for such requirements.Multistore implementation
The multistore approach was a cost-effective solution, as the Canadian website was built on top of an existing Magento instance. As a result, there was no need to redevelop existing functionality and themes – only to develop country-specific functionality and implement localisation.
Closing words
The development of Wellensteyn Canada’s online store is an excellent example of how a complex, bilingual system can be efficiently implemented on a multistore basis. The store’s many features – from tax compliance management to RMA to ERP integration – all serve to make the shopping experience smooth for customers, while simplifying the work of administrators. The Ecommsolvers team was proud to be involved in the project and is excited to see what success the store will achieve in the future.
